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Planview Customer Success Center

In some Expense reports, GL account has a different value

*QUESTION:
In Expense report review, GL account is displayed differently from what it should be displayed. Why is this the case?
*ANSWER:
About updating GL accounts on expense reports, you can update the GL accounts on an expense report, which is necessary if either of the following occurs:

• The resource who submitted the expense report has been moved to another workgroup.
• The expense GL account is changed on the engagement.

For example, the expense category Airfare is set up to use account #5600-10 for John Smith’s workgroup (the engagement manager). John submits an expense report and that distribution is saved for the airfare expenses booked. Then, John is moved to another workgroup, whose account is #5605-10. If the expense report is approved as is, the account will still show #5600-10. However, if you update the GL account, it will show the updated number of #5605-10.