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"CNC-SDS-0408" error when scheduled Cognos reports are not being emailed after upgrade

The server is trying to authenticate to the mail server and the mail server doesn't support authentication. 

Note: You can enable SDS trace to confirm the issue:
https://www.ibm.com/support/pages/enable-sds-trace-cognos-analytics-1107

To resolve the error, see the IBM article at the following link:

https://www.ibm.com/support/pages/cnc-sds-0408-there-are-email-messages-waiting-be-sent