"CNC-SDS-0408" error when scheduled Cognos reports are not being emailed after upgrade
The server is trying to authenticate to the mail server and the mail server doesn't support authentication.
Note: You can enable SDS trace to confirm the issue:
https://www.ibm.com/support/pages/enable-sds-trace-cognos-analytics-1107
To resolve the error, see the IBM article at the following link:
https://www.ibm.com/support/pages/cnc-sds-0408-there-are-email-messages-waiting-be-sent