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Planview Customer Success Center

Error when running reports from Resource Profile Actions menu v2012

Symptoms:


Link a report to resource profile in System Manager>>Reporting>>Profile Page Integration. Make sure that the report is linked to Actions menu (not to Profile page), then trying to run the report from Actions menu result in the following:
 
Error:
Message: 'RDEXECURL' is undefined
Line: 60
Char: 9
Code: 0
URI: http://.../JS/inRDReportsOnProfile.js


Reason:

This is a defect in v2012 SP1, impacting Resource entity only. The defect will be fixed in a future release.

 


Resolution:

Add reports to the profile page instead of Actions menu for the Resource entity, as an alternative method. Reports will be listed as collapsed sections in the profile page, and will work without error when the section is expanded.