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Planview Customer Success Center

Description field in Report Designer report does not respect line-ends in the source field content

ANSWER:
Insert html code into the field to control the formatting. Either:
- add "<"br">"
at the end of each paragraph
or
- add "<"pre">"
at the start of the content

Because there are significant caveats, we do not recommend this practice. It is up to the customer to decide if the benefits outweigh the drawbacks.
Caveats:
• In other contexts within Changepoint (for example, if used in a table) the HTML elements may be visible as plain text
• In other contexts in which the HTML elements are not visible, the effect may not be desirable
• Because this is undocumented behaviour, Changepoint cannot guarantee that future versions will behave in the same way

The customer should do the following:

1. Ensure that they understand the effects of the HTML elements introduced into your content
2. Identify all of the places in which the affected content is used, and be sure that the appearance of the tags is acceptable anywhere that they are visible
3. Test extensively in their test environment to ensure that there are no unwanted side effects before making changes in production
4. Ensure that the label field is large enough to hold the extra lines that the line breaks introduce