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Planview Customer Success Center

SFDC inbound integration fails to create opportunity when opportunity workflow is not enabled

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Symptoms

SFDC inbound integration (online or filedrop) is configured and used for opportunity creation. The inbound message has a valid Status value, and the Integration Framework DataMapper config file "sfdc2cp_opportunity.xml" is correctly configured to find it. Opportunity creation fails with the following error in COM API log.

Error/warning messages
Warning for error code:-80 System metadata Mandatory check failed. [Status]

Resolution
In the sfdc2cp_opportunity.xml, add the following lines to the end of the field list: 

<!-- This field sets the API BypassWorkflow field to True -->
<FIELD>
  <DATATYPE>String</DATATYPE>
  <ORDER />
  <LOCATION>
  <INDEX />
  <START />
  <END />
  </LOCATION>
  <MAPPING>
  <CHANGEPOINT>bypassworkflow</CHANGEPOINT>
  <EXTERNAL />
  </MAPPING>
  <DEFAULTVALUE>true</DEFAULTVALUE>
</FIELD>