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Planview Customer Success Center

"Too many records" error when selecting a billing office

The "Too many records will be returned" error appears in Changepoint Administration > Finance > Billing Offices.

This error appears because in the "Resources allowed to access this billing office" list, the number of selected items is greater than the maximum value that is configured in the Web.config file.

Change the Fields.MaxSearchResult value from 500 to a higher value such as 1500.