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Planview Customer Success Center

Update the number of records returned in a multi select UDF

Symptoms
Drop down list for UDF does not display all the items. There is a long list and the dropdown only shows about half

Reason
MaxSearchResult value in the ServerSettings table and web.config files was different.


Resolution
Set the MaxSearchResult in both web.config files and ServerSettings table to 1000, then restart the website.

Additional Notes
This setting will also be active for other search fields/drop down lists (e.g. when selecting a resource in opportunity services), not only in UDF/custom fields.