"Cannot connect to the notification server " error when opening the PPW
Symptoms
When accessing the PPW, the following message occurs :
"cannot connect to the notification server. Please contact your system administrator"
Error/warning messages
In the Event Viewer of the web server, the events are :
First event :
Request URL :
http://servername:8070/rest/api/reso...sno=undefined& =1528360747264
Request path: /rest/api/resourcescheduling/views
Second event :
An unhandled access exception has occurred.
Application Path: D:\Changepoint\Websites\Enterprise\WebSockets\
Request URL : http://servername:8070/WebSockets/Si...1.5&CPSession=
Reason
WebSocket configuration and installation is correct but not sufficient access rights for the WebSocket folder.
Resolution
Provide rights for the Application Pool user to access the WebSocket folder path.