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Planview Customer Success Center

Does Changepoint allow two resources with the same name?

Duplicate names are not allowed in Changepoint.

The e-mail address also cannot be the same for any two resource, since this field is also used as the logon name in the application.

Similarly, SSO credentials also cannot be shared by two resources.

These three fields, resource name, e-mail address and SSO credentials, are used for identifying a resource in various modules such as MSP link or SSO, therefore they must be unique.