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Planview Customer Success Center

Having issues after an upgrade or patch instalation

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After an upgrade or patch installation users must clear browser cache. Close all browser windows, open new one and press at the same time Ctrl+Shift+Delete to open Browsing history

For Chrome select All Time for Time range in both Basic and Advanced tab

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For Edge, select All time in Time range

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For FireFox select Everything in Time range to clear

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For IE make sure to uncheck Preserve Favorites website data

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