Skip to main content
Planview Customer Success Center

Having issues after an upgrade or patch instalation

After an upgrade or patch installation users must clear browser cache. Close all browser windows, open new one and press at the same time Ctrl+Shift+Delete to open Browsing history

For Chrome select All Time for Time range in both Basic and Advanced tab

clipboard_e569325971f7485748d18ff685546b369.png

 

For Edge, select All time in Time range

clipboard_e2d1a84db5746cc79a7ce0a88ff44c0dd.png

 

For FireFox select Everything in Time range to clear

clipboard_ec6cda6f4156acc37f561384afc2010ee.png

 

For IE make sure to uncheck Preserve Favorites website data

clipboard_ef673e55ade4b5ec727ac4f140289d672.png