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Planview Customer Success Center

Resource search ignores task assignment effort (2017)

SYMPTOMS

When doing a resource search, some task assignments seem not to reduce the availability despite being committed demand. As a concsequence, resource search finds resources that are fully booked as available resources.

 


RESOLUTION

In order to be taken into account by the resource search functionality, task assignments need to set the flag 'Include in resource demand'. Otherwise the assignments effort will be ignored during resource search.