Skip to main content
Language Selector

  1. Other Languages

    (machine translation)

Planview Customer Success Center

New or renamed support desk names not appearing in an engagement drop-down list

  1. Last updated
  2. Save as PDF

This is because the old name data is being cached.

To clear it:

  1. Go to [Your Changepoint URL]/flushcache.aspx
  2. Click Flush for the “NameValueList” region within the "In Process Cache".