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Planview Customer Success Center

Finance Expense Approver cannot see all Pending Report in My Reminders, "You have expense report to approve"

Ensure the Finance Approver is assigned the specific roles that are required for the Pending Finance Approver set in System manager for the specific workgroup.

Setting in system manager:

1. In System Manager go to User Setup -- Workgroups
2. Pull the specific workgroup that the resource that submitted the expense is assigned to
3. In the Financial Settings section, check the "Roles required for the final approval of expense reports.
4. Ensure that the roles defined in Step 3 are assigned to the Finance Approver.