You cannot navigate anywhere in Changepoint after accessing a custom section
Architectural changes that were introduced in Changepoint 2020, general patch 19.00.133.000, do not support loading content from external domains, because they can present cross-origin security issues.
As a result of these changes, accessing a custom section that contains a link to a third-party website can terminate the Changepoint session.
A simple fix for this issue is to change the setting for the URL in the custom section to open in a new window in Changepoint Administration (User Interface > Custom Sections).
To have the URL open within the Changepoint user interface, see the following workaround.
Workaround
- Create a new folder on the Changepoint web server, for example, named "Custom".
- Download the attached Changepoint.html file and save it in the Custom folder.
- Rename the Changepoint.html file to something meaningful.
- In the [File name].html file, replace the value for the "src" attribute with the third-party URL for the custom section.
- In Changepoint Administration (User Interface > Custom Sections), create a new custom section or edit the existing custom section, and in the URL field, enter the relative path to the [File name].html file in the Custom folder, for example: /Custom/[File name].html.
- For each additional custom section, you must repeat this procedure, using a separate HTML file with a unique name.