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Planview Customer Success Center

Unable to open Fiscal Periods v2010

Symptoms


When selecting a new fiscal year under weekly fiscal periods a time out message appears.

Financial Setup -> Expand Fiscal Periods -> Expand Alloc Weekly -> Select the period

Error/warning messages
Active Server Pages error 'ASP 0113'


Reason

PFMetricData table was very large and the query could not finish prior to the ASP page timing out.

/finance/fiscalperiods/dcfiscalperiodsetup.asp

The maximum amount of time for a script to execute was exceeded. You can change this limit by specifying a new value for the property Server.ScriptTimeour or by changing the value in the IIS administration tools


 

Resolution

Here is the SQL query that we used to create the index. Please note that this will take up a large amount of disk space and will take some time to apply it.

CREATE INDEX IX_PFMetricData_IPIPeriodId ON PFMetricData(IPIPeriodId)


Additional Notes

This only resolves the issue if the table PFMetricData is very large.