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Planview Customer Success Center

V2014 How to hide a request that cannot be deleted?

QUESTION

Is it possible to 'hide' a request? It has some sensible information in the history and history cannot be deleted. Also, the request itself cannot be deleted, as there are adjusted time records.

 


RESOLUTION

Is it possible to link the request to a project that can be accessed by few people only (i.e. the project managers). Then, in case Changepoint is setup to respect request proroject access, the request can only be seen by those who can also see the project.