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Planview Customer Success Center

Page cannot be displayed under Reminders

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Symptoms

We would occasionally get Page cannot be displayed or 500 error in My reminders

 

Error/warning messages:

Page cannot be displayed or 500 error

Reason

Chain of jobs starting with Update Time Rate job was scheduled to run hourly and at the same time a Cognos report was ran that locked lots of tables.

 

Resolution

Separate Update Time Rate job and schedule hourly. Schedule the rest of the chain of jobs for the overnight and start with Resource Demand job.