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Planview Customer Success Center

Error when clicking on Revenue Tentative Process report (2012)

SYMPTOMS:
Error when clicking on 02 - Revenue Tentative Process report

ERROR/WARNING MESSAGES:
The page cannot be displayed because an internal server error occurred.

OR

Http 500 error

REASON:
Defaul ASP limits in IIS are too low


RESOLUTION:
1.) In IIS expand the server name
2.) Expand “Sites”
3.) Click the Changepoint Enterprise site
4.) Double click “ASP”
5.) Expand “Limit properties”
6.) Change the following property values:
a. Maximum request entity body limit: 10000000
b. Request buffering limit: 10000000