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Planview Customer Success Center

E-mail notification Quicklink parameter v2010

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The quicklink parameter is being used in several of the email notifications that are sent to our resources, and it provides a link that opens Changepoint. Can the link be modified with a specific URL or is there any way to control the link that shows up within the e-mail template when using the Quicklink parameter?

It is not possible to use the “parameters” dialogue; that is for the non-workflow emails. For workflow emails, user can copy and paste the parameters from the existing “workflow notification” email template.
In terms of what is shown in the link, you can click the “enable html” checkbox for the email template, which would display the link as something like “click here”. However, if the people receiving the emails are set up to receive in plain text, the links would not work.