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Planview Customer Success Center

FIPS Error: not a validated algorithm v2010

Symptoms

Some Changepoint components like e.g. the Integration Framework fail to start.

Error/warning messages
Service cannot be started. System.Exception: Initialization exception in Adapter.xml ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.RijndaelManaged..ctor()


Reason


The windows system configuration was locked down to prevent usage of some cryptographic methods that are used by Changepoint.


Resolution


Open the registry editor and browse to the following path. Make sure this registry subkey is set to 0:

• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\fipsalgorithmpolicy

 

Additional Notes

If the previous change is not enough, please disable the "Local Security Setting System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing" policy in Windows.
1. Go to Start > Control Panel > Administrative tools > Local Security Policy. The Group Policy dialog appears.
2. Under the "Local Policies" heading, select "Security Options" and look for the entry, "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing."
3. If entry this is enabled, disable it.