Symptoms

Changepoint 2017 (GA version, without service packs) and older are integrated with Cognos 10.2. If you use a modern browser such as Chrome, Edge 88 or FireFox to edit a report in Report Studio, the page design view can remain empty even if elements have been added to the report and are visible in the page structure view.


Reason

IBM no longer provides code support for Cognos 10 and therefore will not address issues caused by changes in browsers.

Resolution

As a workaround, you can use Internet Explorer 11 or an old version of Chrome, Edge, or FireFox. For best results, upgrade to a more recent version of Changepoint that uses a more recent version of Cognos.