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Planview Customer Success Center

Project Worksheet Session Logging

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Question

How to configure advanced logging for the Project Worksheet (Silverlight version)? 

The information in the patch says the default setting of "0" should be maintaned unless advised by Changepoint Customer Support.

Resolution
The default of "0" results in having the logging disabled. In order to have the tables collect data this should be set to a "3".
The second setting that needs to be changed is in the "ProjectWorksheet.LogResourceList" value="1" This needs to be a 1 in order to log data for all users, otherwise it will log no data at all regardless of the previous setting.

This will continue to collect data so this should be disabled after having data collected for a support ticket, and only enabled for testing and gathering data.

Additional Notes
This is what the web.config should look like:

< !--Project Worksheet settings-->
< !-- 0-Disabled, 1-Client, 2-DB, 3-Client & DB --> < !--The default setting of "0" for logging should be maintained unless advised by Changepoint Customer Support --> < add key="ProjectWorksheet.EnableLogging" value="3" />

< !-- "1"-System level to log any PW user,
"00000000-0000-0000-0000-000000000000"-Single resource id, log a specific PW user with matching ResourceId,
"00000000-0000-0000-0000-00000000000011111111-1111-1111-1111-111111111111"-Multiple resource ids separated by pipe "", will log any PW users with matching ResourceIds -->

< add key="ProjectWorksheet.LogResourceList" value="1" />