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Planview Customer Success Center

A time out message appears when selecting a new fiscal year under weekly fiscal periods v2010

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Symptoms 

When selecting a new fiscal year under weekly fiscal periods a time out message appears 

Error/warning messages


Active Server Pages error 'ASP 0113'
/fianace/fiscalperiods/dcfiscalperiodsetup.asp

Resolution

The maximum amount of time for a script to execute was exceeded. You can change this limit by specifying a new value for the property Server.ScriptTimeour or by changing the value in the IIS administration tools.

We changed the globalCommandTimeout in the Global.asa file to 600 and it’s working now.