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Planview Customer Success Center

Viewing comments of other users for Task status updates comments

QUESTION
A project is set up in CP which a task is allocated to two users. These users can add comments to the task under the status update. The comments from both users can be viewed by the Project Manager of that project but when one of the users opens the task to view the comments, they only see their own comments NOT the comments from the other user. 


ANSWER

This is working as designed.  Only the project manager and project editors see all the comments. You must create a report from the task assignment data provider/query subject (showing the resource name and task assignment “resource comments” fields) and link it to the task profile page if you want to let all users see all comments.