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Planview Customer Success Center

Cannot adjust revenue recognition in Revenue Recognition report

Symptoms

The following message appears when accessing the "08 - Recognition Adjustment" report: 

"You do not have the feature required to create revenue adjustments." 


Reason

The browser is not supported for the feature.

Resolution

The "Adjust Revenue Recognition" feature is only supported in Internet Explorer.

Additional Notes

As of the 19.00.130.00 General Patch for Changepoint 2020, the revenue recognition reports can be accessed in all supported browsers.