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Planview Customer Success Center

MultiCOLSDD error occurs when trying to save a request using the Apply button (CP 2010)

SYMPTOMS
User creates a request of any type and tries to save it using the "Apply" button.

ERROR/WARNING MESSAGES
MultiCOLSDD Error
ControlID => RequestCustomer
Type => XMLParser
Error Code => 9
Error Desc=>9

REASON:
Users did not have access to folder \tempimages


RESOLUTION

Give everyone access to folder \tempimages.