MultiCOLSDD error occurs when trying to save a request using the Apply button (CP 2010)
SYMPTOMS
User creates a request of any type and tries to save it using the "Apply" button.
ERROR/WARNING MESSAGES
MultiCOLSDD Error
ControlID => RequestCustomer
Type => XMLParser
Error Code => 9
Error Desc=>9
REASON:
Users did not have access to folder \tempimages
RESOLUTION
Give everyone access to folder \tempimages.