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Planview Customer Success Center

Message when opening preferred resources: Too many records will be returned V2014

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Symptoms

When opening the dialog to manage preferred resources, a message appears. This happens without the user clicking on search or anywhere else.

Error/warning messages

Too many records will be returned. Please reduce your selection and try again.

 

Reason

When manage preferred resources is opened, Changepoint automatically does a search to show the currently selected resources. If this returns more than 500 rows, the error message is displayed.

Resolution

In the file web.config, please find the following line:

  <add key="Fields.MaxSearchResult" value="500" />

Replace the 500 by a higher value, like 1000 or 1500.

Note:

This will also increase the maximum number of records returns in other parts of the application, e.g. in custom fields.