Skip to main content
Planview Customer Success Center

Error (LoadLocaleList) when creating a Report Designer schedule(CP 2012)

Symptoms:
When trying to create a report schedule the system displays an error:

Error/warning messages:
[Exception: Object reference not set to an instance of an object.]
Changepoint.Enterprise.ReportExecEngine.ReportScheduleDlg.LoadLocaleList() +707
Changepoint.Enterprise.ReportExecEngine.ReportScheduleDlg.Page_Load(Object sender, EventArgs e) +981
System.Web.UI.Control.OnLoad(EventArgs e) +91
System.Web.UI.Control.LoadRecursive() +74
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207

Reason:
The operation fails when there is no language in IE languages list.


Resolution:
Add a language, e.g. en-GB, to the languages list in IE.

Additional notes:
The behaviour of failing with a system error has been acknowledged as a defect in CP 2012. The defect will be fixed in a future release of Changepoint.