Skip to main content

 

  • arrow icon
Language Selector

  1. Other Languages

    (machine translation)

Planview Customer Success Center

Not able to find newly created Knowledge Base Items

  1. Last updated
  2. Save as PDF

Symptoms
After upgrading to 2010 SP2, unable to search and retrieve “new” knowledge items. Added a new item and when performing a search noting is returned under the knowledge items; however items from the previous weeks are returned.

 

 

Resolution
Start the “Reindex and Update Statistics daily/weekly” job