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Planview Customer Success Center

Performance issue when rendering Service Taxations

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Symptoms

In System Management, Taxation, Service Taxation, it takes a very long time to render Service Taxation folder, or browser might also crash when loading Service Taxation Folder.

Reason
Large amounts of Service Taxation records that are marked as Active.

Resolution
Set service taxation records to Inactive, or Draft so that when the Service Taxation folder is not loading as many records.