SYMPTOMS

The fulltext search in knowledge items with PDF documents doesn't work. Search words in the PDF document are not found and the search result is empty.

 


RESOLUTION

To have the full text search in PDF documents working, several steps need to be completed:

1a) The Adobe full text indexer needs to be installed on the SQL Server. Please refer to the Adobe website. There are also third party sites describing the required steps:

http://www.outsystems.com/forums/dis...l-text-search/  (starting point 3)

1b)  After the installation, please do a

exec sp_help_fulltext_system_components 'filter'

and make sure a line for PDF is returned.

1c) Rebuild both fulltext indexes from SQL Mgmt Studio so that the indexes will also include PDF documents.

2) Install General Patch 17.02.091.000

3) If there are already PDF documents in your database, please install data patch 17.02.065.405