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Planview Customer Success Center

Cognos Business Author - access to Cognos Workspace Advanced(CP 2012 SP2)

QUESTION:
According to the v2012 SP1 What's New document, the Business Author should be able to create reports however when assigned to a user, only access to Cognos Connection and Workspace are available.
I was expecting to see Cognos Workspace Advanced for this profile. Can you please advise?


ANSWER:
This is a known security-related issue.

Resolution: In order to solve it, please:
1. From Cognos Connection, launch IBM Cognos Administration.
2. Select the Securities tab.
3. In Users, Groups and Roles, select the Cognos directory.
4. Click "More..." for Express Authors.
5. Click "Set members...".
6. Select Changepoint as the Directory, and then select Roles.
7. Add the two roles that belong to Cognos Business Authors : Changepoint Query Users and Changepoint Analysis Users.
8. Click Ok twice

After this, users with the Business Author feature will have access to Cognos Workspace Advance, from Cognos Connection.