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Planview Customer Success Center

Message for users when doing maintenance on Changepoint

Symptoms
I got some feedback regarding the fact that we didn’t manage to inform all users due to the too short time between the information and the maintenance operation.

Would it be possible to display a message directly via Changepoint to all users?


Resolution
To inform your users:
In system Manager, go to Administration tools / lock Changepoint
enable checkbox "lock Changepoint"

choose date and time
enable checkbox "enable administrator access","enable warning message", and choose a time before Changepoint will be locked
If you want to force logout, please enable checkbox "enable force signout"

Then save the changes.

A popup will be displayed to users at login time or within a 5 minutes interval when they are logged.