SYMPTOMS

When trying to run a Cognos report, an error occurs before the filter page is displayed.

ERROR

The model or package /content/Package[@name='Changepoint']/model[last()] does not exist or you are not allowed to use it because of security settings.

 


REASON

The user doesn't have access rights to the top level Changepoint package.

RESOLUTION

In Cognos Connection, open the properties of the Changepoint package (root folder) and go to the security settings. Make sure that users having to run Changepoint reports have the read, execute and traverse permissions.