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Planview Customer Success Center

SSO using SAML not working and throwing an error message

Symptoms

Single Sign on does not work and an error message is logged in the trace file.

Error/warning messages

Error on Default.aspx -- Invalid algorithm specified.
 at System.Security.Cryptography.CryptographicException.ThrowCryptographicException
 at System.Security.Cryptography.Utils.SignValue


Resolution

Please make sure that GP 17.02.073.000 installed. Follow the exact instructions in the patch release notes for reinstalling the certificate and recreating the trust on the ADFS server.