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Planview Customer Success Center

Error When Using COM APIs - connection not possible (2010)

SYMPTOMS
When trying to use Changepoint APIs on Changepoint 2010 SP3 as follows: Use ApiConnection to connect to Changepoint but the property connected returns false.
 
ERROR/WARNING MESSAGES
CPExeption.Message returns "Operation Failed (System Error)".
 
REASON
Installation problem.


RESOLUTION
Reinstall the API and redo the references in Visual Studio.