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Planview Customer Success Center

Survey report missing data

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We have a report with several responses which can be seen in the Changepoint GUI. But some of the survey reports don't show these answers. Is there an explanation for this?

The survey reports only list answers that lie within the date range of the survey. Answers can be sent in before the activation date, but the reports will not list them.

If this behavior is not desired, do not send surveys before the activation date