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Planview Customer Success Center

Are searches in Changepoint Case Sensitive?

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Question

If we have two Account IDs that are the same except for the case of one letter.  Are the searches for Accounts and Opportunities case sensitive and w ould e.g. the SFDC connector consider these to be two different accounts?

Example:

· 12345678A

· 12345678a

Answer

No, Changepoint is not case-sensitive. The SFDC connector will not consider the IDs to be different, therefore the query would return multiple records because they have the same ID.