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Planview Customer Success Center

Remote Advisory Service Overview

The Planview Remote Advisory Service (RAS) is a customer-driven offering that bridges the gap between Customer Care support activities and traditional on-site Planview Consulting engagements. By utilizing Planview Subject Matter Experts, you can get answers quickly without waiting for an on-site engagement or incurring the associated travel and living costs. With sessions being conducted via phone, web session, or email, RAS provides you with a cost-effective way to close product knowledge gaps, obtain security assessment reviews, answer your questions and bring more value to your organization.  We provide Remote Advisory Services for all Planview Products.

To purchase Remote Advisory Service or to view pricing please view and submit the following form. You will receive a Docusign email with a Statement of Work to the given email address in the form within 2 business days:

To submit a request to use existing hours or check RAS hours balance

You do not currently have account privileges to request services or check your RAS balance. Please contact your Planview Administrator, or your Planview Customer Success Manager for assistance.