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Planview Customer Success Center

Shared Resource Planner filters show different results for different users

Filters based on availability can have different results for resource managers who use days as planning units and resource managers who use hours as planning units when the daily conversion factor for resources is different from the system default. This is because the default daily conversion factor is used to convert days to hours for the filter amounts, whereas the resource's daily conversion factor is used to convert days to hours for the resource's availability. 

For example, a filter amount of greater than or equal to 5 days with a system daily conversion factor of 8 is converted to 40 hours. However a resource who has been allocated 5 days but has a different daily conversion factor (for example, 7) will not appear in the filter results when hours are used because the availability amount is 35 hours (5 * 7).