Skip to main content
Language Selector

  1. Other Languages

    (machine translation)

Planview Customer Success Center

Chrome Version 42 - Silverlight disabled by default

  1. Last updated
  2. Save as PDF

Question
When launching the Project Worksheet, Resource Management Worksheet or Scenario Comparisons results in the user seeing a message saying “To view this content, please install Microsoft Silverlight” even if Silverlight is installed.

 

 

Answer
Changepoint recommends customers who encounter this issue can follow the workaround instructions below or switch to a browser that is more enterprise friendly. (i.e. Internet Explorer 11 or Firefox ESR 31).

How to temporarily enable NPAPI plugins
Please refer to: https://support.google.com/chrome/an.../6213033?hl=en
If you must use a NPAPI plugin, there’s a temporary workaround that will work until Chrome version 45 is released later in 2015:
1. Open Chrome.
2. In the address bar at the top of the screen, type chrome://flags/#enable-npapi
3. In the window that opens, click the link that says Enable under the Enable NPAPI flag:

4. In the bottom left corner of the page, click the Re-launch Now button.
After the release of Chrome version 45, you will need to use an alternate web browser to load content that requires a NPAPI plugin.

For more information go to https://sites.google.com/a/chromium....pi-deprecation