Symptoms:
When importing the Changepoint metadata package, an error message is displayed right after setting the password (Page 92, Stage 7, Step 6 of the install manual).

Error/warning messages:
"The IBM Cognos gateway is unable to connect to the IBM Cognos BI Server. The server may be unavailable or the gateway may not be correctly configured".
 
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Reason:
Web server cannot be reached from the web server itself with the fully qualified name.
 

Resolution:
Replace the server name URI with the IP address in IBM Cognos Configuration tool on the gateway (web server).