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Planview Customer Success Center

Unable to launch Changepoint after updating to Chrome 83.0.4103.61

The issue is likely due to Chrome looking for more secured browser ciphers and if the servers are not configured for this setting it will fail to login and the "This webpage is not available" or "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" error might occur.

Please reference the following article to adjust the ciphers:
https://support.microsoft.com/en-ca/help/4032720/how-to-deploy-custom-cipher-suite-ordering-in-windows-server-2016