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Planview Customer Success Center

Opening the project planning worksheet fails(CP2014 SP2)

SYMPTOMS

Opening the project planning worksheet fails.

ERROS

In the event log, there is an error message mentioning the following URL:

http://changepoint/core/projects/:/r...sk/phases?crc= ...

 


RESOLUTION

The URL

http://changepoint/core/projects/:/r...sk/phases?crc= ...

is incorrect. The request should go to

http://changepoint/rest/api/namevalu...sk/phases?crc= ...

Please check the URL in the Enterprise web.config, in the section appSettings. It should show:

<add key="WebApiPath" value="rest" />