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Planview Customer Success Center

Tracking time License Question

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QUESTION:
We currently have resources in Changepoint who have a license solely for the purpose of planning and time tracking. These resources are not human beings, thus no one will ever be logging into the system under these accounts. Is there a way we can track time for these resources without assigning valuable licenses to them?

ANSWER:
For “tracking time or booking time” against the resource, that resource must have a license.