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Planview Customer Success Center

Path access error when exporting Survey information

Symptoms
Receiving the error "access to the path C:\Changepoint\Enterprise\temp\tab_20111513.txt is denied" when trying to export survey results from the Survey screen action menu.

Reason
Access to the C:\Changepoint\Enterprise\temp needed to be granted.


Resolution
Correct the privileges on the temp folder by giving access to the right users.