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Planview Customer Success Center

Task baselinehours data is overwritten

Symptoms

When creating a baseline, Changepoint correctly populates the field Tasks.BaselineHours from the task planned hours. But after some time, for some tasks, this value gets overwritten and shows a different value. 


Reason

This is a known defect in Changepoint 2014 and 2017.

Resolution

A fix will be provided in a future release.

Alternative

There is a possibility to fix the field tasks.baselinehours through a SQL script in most cases. If you're affected by this issue, please log a support request to discuss this with Changepoint Customer Care.