AAA-AUT-0013 The user is already authenticated in all available namespaces - error when trying to access Cognos from Changepoint (2014 SP2)
SYMPTOMS: When trying to access Cognos from Changepoint, the following message is generated: ERROR:AAA-AUT-0013 The user is already authenticated in all available namespaces REASON: There were two instances of Cognos installed on the web server, a 32 and 64-bit instance. |
RESOLUTION: |
Uninstall the 32 bit version of Cognos. Then reset the Cognos application pool. |