Error QE-DEF-0314 when running Cognos Sync Utility
*SYMPTOM:
Changepoint-Cognos Sync Utility publishing model run into an error.
[ 9703] UpdateObject successful, continuing...
[ 9703] Action: UpdateObject
[ 11450] QE-DEF-0314 An error occurred while calling the content store for the database: 'Changepoint' information.
[ 11450]
Call stack:
[ 11466] BmtActionsHelper.cpp(488): QFException: CCL_RETHROW: BmtActionsHelper::DoAction
[ 11466] BmtActionsHelper.cpp(488): QFException: CCL_RETHROW: BmtActionsHelper::DoAction
[ 11466] BmtQeAdapter.cpp(1675): QFException: CCL_RETHROW: BmtQeAdapter::executeRequest
[ 11466] QFSSession.cpp(1160): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
[ 11466] QFSSession.cpp(1158): QFException: CCL_CAUGHT: QFSSession::ProcessDoRequest()
[ 11466] QFSSession.cpp(1115): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
[ 11466] QFSSession.cpp(1091): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest()
[ 11466] QFSConnection.cpp(994): QFException: CCL_RETHROW: QFSConnection::FMCommand
[ 11466] QFSQuery.cpp(638): QFException: CCL_RETHROW: QFSQuery::FMCommand
[ 11466] QFSQuery.cpp(638): QFException: CCL_RETHROW: QFSQuery::FMCommand
[ 11466] Source/QE_RsApi.cpp(2826): QFException: CCL_THROW: QE
[ 11466]
[ 11466] Action:
[ 11466] UpdateObject
[ 11466] failed, stopping...
[ 11466] failed, skipping...
[ 11466] Transaction: 2 failed, skipping...
[ 106299] Elapsed time:
[ 106299] 107 seconds.
*RESOLUTION:
Permission error. The database account which are referred by Cognos Sync Utility didn't have DLLadmin or Admin permission. Granting the permission resolves this issue.