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Planview Customer Success Center

Error Loading Report Designer

ERROR/WARNING MESSAGES:
The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or a non-white space character among the padding characters.

REASON:
Login setting for the Web.config was not performed for both the report designer options


RESOLUTION:
Perform Login Setting for Web.config for both the Report Designer option :

1. Report Designer Report Server.
2. Report Designer Web Services.